Search result: five9

Predictive Dialer Company: Five9 Headquarters: San Ramon, CA Visit Website Read News Overview Five9 is a provider of cloud-based contact center software that helps companies increase call center efficiency and productivity. The company's software provides a multi-channel approach to inbound and outbound call management, social channels, and applications to increase workforce optimization. The cloud-based solutions offered by [...]

John Sung Kim, one of the original founders of Five9, gave an insightful look into how he grew his autodialer software company from the ground up in a recent article by TechCrunch that you can read in full here. Even more interesting than building a software company from the ground up with no programming experience […]

Deploying a hosted call center platform does not always require that it is situated on the client’s premises, it can also be either located at the service provider’s premises or by a third party. Other alternatives include setting up only the agent terminals at the clients’ premises while the rest of the equipment is deployed on the […]

Making the decision to grow your business and hire an IVR company to field calls can be an intimidating task, especially for a small business owner. Luckily, we have compiled a list of 10 different solutions you can use for your business to field customer questions and solve problems without the use of a live […]

Autodialers can be really, really expensive, so naturally it makes sense to look for a low cost solution if you’re on a budget or don’t have much to spend on software for your business or organization. In this article we will discuss the various methods that you can use in order to take advantage of […]