Most autodialer and robodialer companies love the National US election season because many political parties are looking to promote their candidates agendas and campaigns to a mass amount of people through telephone solutions. After the elections come and go, what happens to the contracts that are set in place with those companies and how do […]
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If you run a telemarketing organisation or call center you may want to know if you qualify for exemption from state telemarketing licenses. There are many exemptions that apply according to different types of telemarketing but these vary from state to state. In total there are around 33 states in the United States that have their own […]
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It’s no surprise that many of the call center companies are located overseas to take advantage of a larger labor pool for US and European based business – but what about autodialer companies? Are there any autodialer companies that are based out of India? Benefits of buying an autodialer or predictive dialer in India: Cheaper […]
Read moreAutodialers can be really, really expensive, so naturally it makes sense to look for a low cost solution if you’re on a budget or don’t have much to spend on software for your business or organization. In this article we will discuss the various methods that you can use in order to take advantage of […]
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If you’re about to start work in a call center, or change companies and are going into an interview, it’s important to know ahead of time what the interviewer might ask you, the worst thing is to be caught off guard and fumble a response! We have collected a variety of interview questions specifically for […]
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A call center is a location that either receives or makes phone calls or texts. There are two main types of call centers that are classified. Call centers are located all over the world, with the majority of them being in Asian regions such as India and the Philippines. Call centers typically use auto dialers […]
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SalesForce has become a leader in cloud SaaS over the past few years. With a valuation of over 60 billion dollars, it’s no wonder that nearly every industry uses SalesForce for their cloud computing needs. In the call center environment, this type of integration can be very useful in establishing new leads and analytics reporting. The […]
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BPO stands for Business Process Outsourcing, and essentially translates into taking a portion of your company that would be done in-house or on-site and instead outsourcing it to another company, usually overseas. In the call center realm, this is done commonly by using call center agents that are hired by a third party firm and […]
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Doctor and medical offices are very likely to use a call automation software device or services simply because it is easy to remind patients of important reminders, but using an auto dialer in a medical office can be used for much more than just outbound calls. Some usual features of a dialer in a doctors […]
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Cloud dialer systems are the cream of the crop when it comes to both autodialers and predictive dialers. Usually, cloud autodialers have certain features which make them more preferable to call centers large and small. When deciding wether or not to use a cloud based autodialer, keep in mind that the prices for certain features may […]
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